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ISO 9001 Quality Management System
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ISO 9001 Quality Management System

What is ISO 9001 Quality Management System?


ISO 9001 Quality Management System is a systematic and process-oriented management system standard designed to streamline the activities of various enterprises from each sector. This system creates consistent quality and satisfaction in meeting the demands and expectations of customers, while at the same time regulating the processes of the enterprises.

ISO 9001 Quality Management System

Thanks to ISO 9001 Quality Management System, businesses have more control over their activities, everyone working in the organization has clear and safe information about what they are doing and has the ability to solve the problems quickly and effectively.

ISO 9001 Quality Management System can be installed and ISO 9001 Certificate can be established by all enterprises of any size in any sector that wants to increase and improve business performance and efficiency.

If any business uses an ISO 9001 Quality Management System logo during marketing of its products or services, customers are very likely to contact the business.

According to the results of many researches on this subject, the companies applying ISO 9001 standard get a much bigger return on investment against the companies that do not apply this standard. Likewise, these enterprises are making significant improvements in business efficiency and sales production.

ISO 9001 Quality Management System Certificate What Benefits to Businesses?

ISO 9001 Quality Management System Certificate provides benefits to the enterprise itself, customers and employees in many ways.

For example, businesses may apply ISO 9001

  • Expands market shares, increases competitiveness and increases operational efficiency,

  • Implement more effective time management in the enterprise, including the development of resource management,

  • Saves time, money and time spent on recurring problems, and

  • When problems are first encountered, they can produce permanent solutions.

Customers, thanks to this system,

  • Believes that businesses operate consistently, reliably and appropriately for the purpose of solving problems,

  • See that they are proactive in their customer feedback and are trying to improve customer and supplier relations, and

  • He is convinced that customer problems are often solved quickly and permanently without the customer noticing.

Finally, thanks to this system, company employees,

  • Believes that job security increases due to improved business performance,

  • Employees are clear about what work is going to be done in the enterprise and how to do it, and thus they feel job satisfaction, and

  • Thanks to the improved training capacities implemented in the enterprise, employees' morale and motivation are increased.

When obtaining the ISO 9001 Quality Management System Certificate, the areas that are deemed inappropriate in organizational activities are determined first in the first evaluation phase. Then the improvement areas are identified to meet the requirements. Information is then collected to compile the documents.

The next step is to prepare the document. In the light of the information obtained at this stage, documents are prepared according to the works being carried out.

Finally, the final step of the process is the preparation of ISO 9001. When it is understood that the documents provided meet all the requirements, the entity is entitled to receive ISO 9001 certification.

Why is ISO 9001 Quality Management System Important?


Businesses that implement the ISO 9001 Quality Management System standard provides an improvement in operating earnings up to 60 percent. While businesses are opening to new markets, they also have the opportunity to shift their activities to more complex areas.

The ISO 9001 standard is a management system standard developed by the International Standards Organization (ISO) that describes a set of requirements that an entity must meet in the quality system in order to obtain an ISO 9001 Certificate. There are several standards published in the ISO 9000 series, but ISO 9001 is the only standard that requires certification. The current version is ISO 9001: 2015.

The ISO 9001 standard helps businesses fulfill their legal obligations while meeting the product and service requirements of their customers. In general, businesses receive the ISO 9001 Quality Management System Certificate as a whole. However, the main objective of this system is to improve performance in the enterprise and in a department.

The size of the business does not matter in terms of establishing the ISO 9001 standard. This standard can be applied regardless of the size of the business. Similarly, it does not matter in which sector the enterprise operates. Likewise, the enterprise can obtain ISO 9001 Certificate, whether in the service sector or in the production sector. However, there are other standards specific to some industries and based entirely on the ISO 9001 standard.

The ISO 9001 standard is a process-based standard and does not define the quality of the product or service. It is mainly a standard for controlling processes. However, the final product must meet the desired results.

ISO 9001 Certificate is a document that is given to enterprises and not to individuals. People can become ISO 9001 certified auditors if they receive their training. With this document, they can audit the enterprises within the framework of these standard criteria.

ISO 9001 is not a membership group. Businesses do not belong to a group called ISO 9001. The entity must firstly regulate its activities in accordance with ISO 9001 standards, then apply to a certification body and pass the audit. ISO 9001 Quality Management System Certificate is delivered to the enterprises that have passed the audits successfully for three years.

In short, the ISO 9001 Quality Management System is a set of policies, processes and procedures that apply to the planning and production of a company's core business. For example, it is important to apply these standards for areas that may affect an entity's ability to meet customer needs.

ISO 9001 Quality Management System is very simple in concept. In general, the following issues are required to be completed:

  • Identification of all requirements, including commercial licenses, manuals, customer requirements and selected management system standards

  • Ensure that all requirements are met

  • Confirmation that employees receive viable training on ISO 9001 requirements

  • Identification of processes, interactions, inputs and outputs related to activities

  • Keeping records that system requirements are met

  • Measurement, monitoring and reporting of Quality Management System performance

  • Planning the changes in the system and assessing the risks and opportunities arising from these changes

  • Internal and external audits to analyze the system and correct any nonconformities

  • Continuous improvement of Quality Management System

Conclusion


In general, many definitions are made for quality management systems. The common point in all of these is the use of a reproducible, measurable and constantly evolving system. According to the ISO 9001 Quality Management System standard, the way to deliver a better product or service is supported by documented information such as procedures, implementation instructions, policies and forms. The key point is to provide documented, understandable and applicable instructions that define expectations, responsibilities and actions to all employees involved in running the system to achieve the stated quality objectives. The most important point here is internal and external audits to ensure that the system complies with the requirements.

Our company provides ISO 9001 Quality Management System certification services among its many system certification services to its customers with a strong technological infrastructure and trained and experienced expert staff.

While providing these certification services, our organization complies with the standards published by domestic and foreign organizations, methods accepted in every part of the world and the legal regulations in force and provides a quality, fast, perfect and reliable service.

CERTIFICATION PROCESS

First Evaluation

First, it is determined whether the organization meets the mandatory requirements of the standard and whether to proceed to the next stage.

CERTIFICATION PROCESS

Preparation of Documents

It is checked whether necessary procedures and audits have been developed and your institution's readiness for evaluation is reviewed.

CERTIFICATION PROCESS

Issue of Document

The findings that arise in the first two stages are evaluated and after all corrective actions are reviewed, document preparation is started.

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